FAQ & POLICIES
POLICIES
CHECK IN / CHECK OUT: Check in time is from 3pm to 10pm, check out time is 10am, unless early check in or late check out have been arranged​. Check in and check out are contactless and self-serve. All instructions are sent electronically.
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AGE RESTRICTIONS: Reservations will not be issued to anyone under 21 years of age.
QUIET TIME: We want to maintain a quiet, serene campground; quiet hours are from 10pm-8am​​.
DOGS: We allow dogs, and they must be registered ($30/night per dog, max is 2 per site), ADA-designated service dogs are exempted from the nightly fee. Please keep dogs leashed, clean up after them, and never leave them unattended. Other types of pets are not allowed. Guests who bring other types of pets may be asked to leave without a refund.
SMOKING & ALCOHOL: Smoking or vaping of any kind is not permitted on the premises. The Desert of Maine is a tobacco-free and smoke-free campus. Alcohol is permitted within assigned sites for guests of legal drinking age. Please drink responsibly; guests who do not will be asked to leave.
CLEANING: Daily housekeeping services are not included in the rental rate. Fresh towels and other cabin supplies can be requested as needed for longer stays.​
FIREARMS: Firearms are prohibited on the premises. Fireworks are prohibited on the premises.
CANCELLATION: Cancellations for individual stays made prior to 7 days in advance of your stay (3pm the day your reservation begins) will receive a full refund. Cancellations made less than 7 days before the beginning of the stay will not receive a refund regardless of weather or other circumstances. Requests to change the reservation dates within 7 days of your original arrival date (e.g., shortening your stay or shifting the arrival date) will be at the discretion of the Desert of Maine. Review our group reservation cancellation policy if booking with a group.
Group Reservations
We can host groups seeking to book 10 or more cabins and glamping tents. For group reservations, we assist in setting up your reservation, help answer questions, and assist in setting up a payment plan. You have the option to pay all together or individually. Groups are subject to a 60 day cancellation policy, and groups that choose the Desert of Maine for their gathering must be committed to preserving the calm and relaxing experience that all our guests come here to have. ​
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If you are interested in coordinating a large group reservation for 10 or more sites, we recommend reading our group reservation policy. If you have questions or would like to set up a reservation, please email us at stay@desertofmaine.com.
FAQ
CAMPGROUND BASICS
Do you allow seasonal camping or reservations for someone to stay the entire season?
No, our longest stay someone can book with us is for 7 days.
Do you allow winter or year-round rentals?
Our camping season is May through October! We do have some cabins available for winter stays starting in 2025.
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Do you have spots for trailers, personal tents, and RVs?
We do not have any spots for trailers, personal tents, RVs, or campers of any kind.
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Is there a dump station in the campground?
No, there is not.
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How do I make a reservation?
All of our reservations are made on our online booking system https://book.desertofmaine.com/en
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You can search for the dates you would like to book and available accommodations will appear. Or, start a search without entering dates, and select an accommodation that interests you, then from the details page, click on the date option and view the availability calendar for that specific cabin or tent and select dates that way.
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If you are having issues completing your reservation, please reach out
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Do you accommodate reservations for groups for multiple cabins or glamping tents?
Each type of cabin and glamping tent has a maximum occupancy based on comfort and space, however, you can book multiple sites by making multiple reservations. Please be aware that we take our quiet hours seriously here (10pm-8am), and while we love to have a good time, we want all of our guests to be able to come here, fully relax, and enjoy some peace and quiet, which includes being able to fall asleep and stay asleep without interference! We may not be the best fit for every type of group. For reservations of 10 or more cabins/tents, see our group reservation policy.
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ABOUT MY STAY​
Where do I check in for my reservation?
Our campground is self-serve. You can head directly to your site anytime after 3pm on the day of your reservation. You do not need to stop at our Welcome Center to check in or check out. If you have questions or concerns about your reservation, message us or called 207-250-2550 ext 3.
Can I request an early check in or a late check out?
In most cases we can accommodate these requests. We will send you a link to request early check in prior to your arrival, and we will message you when your tent/cabin is ready. Late checkout is available for a small fee, and we also send a link to request this after you have made your reservation.
Will I be refunded if I cancel my reservation?
Cancellations made prior to 7 days in advance of your stay will receive a full refund. Cancellations made less than 7 days before the beginning of the stay will not receive any refund regardless of weather or other circumstances. Changes to the reservation dates within 7 days of your arrival (eg. shortening your stay or shifting the arrival date earlier or later) will be at the discretion of the Desert of Maine.​
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ACCOMMODATION & AMENITY INFO
Are the cabins accessible?
Our Haven cabins #17 and #5 are accessible, including an accessible entrance, kitchenette, layout, and bathroom. One of our Luxe tents, #13 includes a ramp for entry and has a very spacious layout, though guests must use our shared bath house, which is not fully accessible. The Cozy and Escape cabins do not have an accessible entrance or layout. Each requires going up several steps to get into the cabin. The Cozy cabin, as it is named, is quite small on the inside, and also requires guests to use the nearby bath house. The Escape cabins are more spacious and each have a toilet and sink.
Is the bath house accessible?
The original structure of the bath house is several decades old and the dimensions of individual restroom stalls in the bath house do not meet ADA guidelines. The private showers require a step up and down to enter and exit. Each shower has grab bars, a portable stool, and a detachable sprayer.
If I stay in the campground, can I explore the dunes and play mini golf too? What about the playground?
Our campground guests receive a 15% discount on general admission and mini golf tickets during our operating hours. You will be given a coupon code at the time of your reservation, along with other information about visiting and accessing the Desert of Maine. In addition, campground guests are invited to stroll the dunes after 6pm for free. Access to the playground is always free.
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Do all accommodations have WiFi?
Yes, the whole campground has excellent WiFi.
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Do all accommodations have heat and AC?
Our Haven cabins and Luna domes have a mini split which allows you to adjust the heat or AC to your comfort level depending on the time of year. Our Escape cabins, Cozy cabins, and Lunita domes have a dual AC and heater which works well to maintain a cozy environment during the cooler months and a cooler environment during the hotter months.
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The Luxe tents have an overhead fan and a pedestal fan to help with air flow in the summer. In the spring and fall, we install a woodstove, which can keep the tent very toasty, and provide a space heater. The Stargazer tent is equipped with a fan for the warmer months and a space heater for cooler months. We provide heated mattress pads for all glamping tents for the cooler months, which can make the sleeping experience extra cozy.
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What is the “Camp Store” and what are its hours?
Our Camp Store is a self-serve store in our campground where our guests can buy firewood, small snacks, and other essentials. The Camp Store is open 24/7 and has both a self-checkout kiosk that accepts credit cards and cash.
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POLICIES
Are pets allowed in the campground?
We allow dogs in the campground, but other types of pets are not permitted. If you do bring a dog, please help us in keeping barking to a minimum, and please make sure to clean up after your dogs. There is a $20 per night fee per dog that is included in the booking process.
Can I bring my own firewood?
If you are bringing properly treated wood from within the state of Maine then yes. In Maine, you are not allowed to bring in firewood from out of state. Bundled firewood, fire starters, and matches are available for purchase at our self-serve camp store.
How many cars can park at each campsite?
Our campsites can only accommodate one car per site. If you have a second car, please park it in our lower parking lot (the lot that you drive through on your way into the campground).
I have a question that is not listed here, how do I get in touch with the campground office?
We do not have a physical campground office. Our Welcome Center on site operates provides information primarily for our tourist attraction and mini golf. If you want more information about the campground, email stay@desertofmaine.com or call 207-250-2550 ext 3.